Carer holding hands with an elderly person holding a walking stick - Here to Care - In-home care for the elderly in Saffron Walden and Essex

Contact Here to Care

Saffron Walden, Essex

At Here to Care, we put our customers and their families at the centre of everything that we do. We offer excellence in in-home care for the elderly, delivering tailored packages to suit individual needs with a person-centred approach. You can always trust us to treat you and your loved ones with respect and dignity.

Privacy Policy

Who we are

We are Here to Care Home Care Services Ltd, a company incorporated in England and Wales. Our company number is 11272241 and our registered address is:

Unit 2 Stansted House
Shire Hill
Saffron Walden
Essex CB11 3AQ

The information you give Here to Care Home Care Services Ltd:

You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information. The information you give us may include your Name, Email address, address/location and phone number. This does not include all personal data processed by Here to Care Home Care Services Ltd but only personal data it collects through its website.

Information Here to Care Home Care Services Ltd collects about you:

We only collect information you provide through the Email enquiries forms. We will retain this information while we are corresponding with you or providing services to you or Client you represent. We will retain this information for 4 Weeks this allows the potential Client time decide if they want to use the service.

This Privacy Policy together with our website terms and conditions and cookie policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at www.heretocare.co.uk you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.